Last Updated: December 14, 2025

SouvenirTopia, LLC (“we”, “us”, or “our”) operates the website https://souvenirtopia.com (the “Site” or “Service”).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, create an account, or make a purchase. We are committed to protecting your privacy and handling your data transparently.

By using our Site, you agree to the collection and use of information as described in this policy. If you have questions, contact us at support@souvenirtopia.com.

1. Information We Collect

We collect information to provide and improve our services, process orders, and communicate with you.

a. Personal Information

When you place an order, create an account, or contact us, we (or our service providers) may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (e.g., credit card details—processed securely by PayPal Payments or other gateways; we do not store full card numbers)
  • Account credentials (username/password if you register)

b. Usage Data

We automatically collect information about your device and interactions with the Site, including:

  • IP address
  • Browser type and version
  • Device information (e.g., operating system)
  • Pages visited, time spent, and referral sources
  • Cookies and similar tracking technologies (see Section 5 below)

c. Other Information

  • Order history and preferences
  • Communications (e.g., emails or support inquiries)
  • Information from third-party integrations (e.g., if you log in via Google or Facebook)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders (including sharing with Printify for printing, packaging, and shipping)
  • Communicate order updates, shipping confirmations, and support
  • Prevent fraud and secure transactions
  • Improve our Site and products (e.g., via analytics)
  • Send marketing emails (only with your consent; you can unsubscribe anytime)
  • Comply with legal obligations

3. Sharing Your Information

We share information only as necessary:

  • Service Providers: With trusted partners like Printify (for fulfillment—they process shipping details but follow their own privacy policy), Shopify (platform host), payment processors (e.g., Stripe, PayPal), and shipping carriers.
  • Analytics: With tools like Google Analytics (anonymized data for site improvement).
  • Legal Requirements: If required by law, or to protect our rights/safety.
  • We do not sell your personal information.

Printify acts as our “data processor” for customer orders—they handle fulfillment data under our instructions and do not use it for their own purposes.

4. Data Security

We take reasonable measures to protect your information, including encryption (SSL), secure payment processing, and access controls. However, no method is 100% secure, so we cannot guarantee absolute security.

5. Cookies and Tracking

We use cookies for essential functions (e.g., cart, checkout) and analytics (e.g., Google Analytics). You can manage cookies via your browser settings.

We use Google Analytics to understand site usage and improve your experience. For more details on how Google Analytics uses data, visit Google’s privacy policy at https://policies.google.com/privacy.

To opt out of Google Analytics tracking across websites (including ours):

This add-on is available for Chrome, Firefox, Safari, and Microsoft Edge. Note: It prevents data from being sent to Google Analytics but does not block cookies from other services or affect site functionality.

6. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your data
  • Opt out of marketing
  • Request data portability
  • Object to processing

Contact us to exercise these. For California residents (CCPA) or EU/UK (GDPR), we respond within required timelines. We do not discriminate for exercising rights.

7. Data Retention

We keep personal information as long as needed for orders, legal requirements, or disputes (typically 7 years for tax records). We delete or anonymize inactive data.

8. Children’s Privacy

Our Site is not for children under 13. We do not knowingly collect their data.

9. International Transfers

Data may be processed in the US or other countries. We use safeguards for transfers (e.g., standard contractual clauses).

10. Changes to This Policy

We may update this policy—changes posted here with a new “Last Updated” date. Significant changes will be notified via email or Site notice.

11. Contact Us

For questions or requests, please contact us.

Thank you for trusting SouvenirTopia!